Pengaruh Stres Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi
DOI:
https://doi.org/10.59024/jise.v4i2.1605Keywords:
Employee performance, Job satisfaction, Job stress, SEM-PLS, Work environmentAbstract
This study aims to analyze the effect of work stress and work environment on employee performance with job satisfaction as a mediating variable at PT X. This study uses a quantitative approach with a census method of 198 employees at PT X. Data were collected through an online questionnaire (Google Form) and analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS) with the help of SmartPLS 4.0. Based on the results of the analysis that has been done, it was found that work stress has a negative and significant effect on employee performance. Meanwhile, the work environment has a positive and significant effect on employee performance. In addition, work stress has a negative and significant effect on job satisfaction. Then, the work environment has a positive and significant effect on job satisfaction, while job satisfaction has a significant effect on employee performance. In addition, job satisfaction is able to mediate the effect of work stress and work environment on employee performance. This study provides a theoretical contribution to strengthen the understanding of the role of job satisfaction as an important mechanism that connects work stress and work environment with employee performance. Management needs to manage work stress through a balanced workload and system arrangement and create a safe and comfortable work environment to improve employee satisfaction and performance. These findings underscore the importance of job satisfaction as a basis for formulating human resource policies. This study is limited by the number of respondents, which is not fully representative of the entire population due to difficulties in communicating with employees. Furthermore, limited access to the research location, which is located outside of Yogyakarta, resulted in the distribution and collection of questionnaires being conducted only through long-distance communication. Future researchers are advised to add other variables and use research subjects from different industrial sectors to obtain a more comprehensive and comparable understanding.
References
Adawiyah, R. (2015). Stres kerja, pengaruhnya terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi, 3(1).
Afandi, P. (2018). Manajemen sumber daya manusia. Priyono.
Agung, A., Surya, A., Wayan, D., & Supartha, G. (2019). Effect of work stress on work satisfaction and organizational commitments of employees. International Journal of Business, Economics and Law, 20.
Ahmad, Y., Tewal, B., & Taroreh, R. N. (2019). Pengaruh stres kerja, beban kerja, dan lingkungan kerja terhadap kinerja karyawan pada PT FIF Group Manado. Jurnal EMBA, 7(3).
Aji, A., Budianto, T., & Katini, A. (2015). Pengaruh lingkungan kerja terhadap kinerja pegawai pada PT Perusahaan Gas Negara (Persero) Tbk SBU Distribusi Wilayah I Jakarta.
Ali, Z., Sabir, S., & Mehreen, A. (2019). Predicting engagement and performance through firm’s internal factors: Evidence from textile sector. Journal of Advances in Management Research, 16(5), 763–780. https://doi.org/10.1108/JAMR-11-2018-0098
Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008
Antonita Christy, N., & Sholihati Amalia, D. (2017). Pengaruh stres kerja terhadap kinerja karyawan. Jurnal Riset Bisnis & Investasi, 3(2).
Ariansy, N. I., & Kurnia, M. (2022). Pengaruh stres kerja, insentif dan lingkungan kerja terhadap kinerja karyawan. Borobudur Management Review, 2(1), 1–10. https://doi.org/10.31603/bmar.v2i2.6820
Aruan, Q. S., & Fakhri, M. (2015). Pengaruh lingkungan kerja terhadap kepuasan kerja karyawan lapangan Departemen Grasberg Power Distribution PT Freeport Indonesia. Modus, 27(2), 141–162.
Badrianto, Y., Ekhsan, M., & Mulyati, C. (2022). Pengaruh gaya kepemimpinan, lingkungan kerja dan beban kerja terhadap kinerja karyawan PT Nutrifood Indonesia bagian fillpack. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 1–10.
Basit, A., & Hassan, Z. (2017). Impact of job stress on employee performance.
Chan Yin-Fah, B., Sok Foon, Y., & Chee-Leong, L. (2010). An exploratory study on turnover intention among private sector employees. International Journal of Business and Management, 5(8).
Diama, A. A., Diputra, P., Bagus, I., & Surya, K. (2019). Pengaruh stres kerja terhadap kinerja karyawan dimediasi oleh kepuasan kerja karyawan PT Destination Asia Bali. E-Jurnal Manajemen Universitas Udayana, 8(2), 7986–8015. https://doi.org/10.24843/EJMUNUD.2019.V8.I2.P16
Estiana, R., Karomah, N. G., & Saimima, Y. A. (2023). Pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan. Jurnal Lentera Bisnis, 12(2), 339–350. https://doi.org/10.34127/jrlab.v12i2.771
Fairbrother, K., & Warn, J. (2003). Interpersonal trust, stress and satisfaction at work: An empirical study. Personnel Review, 43(1), 96–115. https://doi.org/10.1108/PR-02-2012-0043
Ferawati, A. (2017). Pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan. Jurnal Agora, 5(1).
Ghozali, I. (2023). SmartPLS 4.0: Partial least squares konsep, teknik dan aplikasi.
Hartono, J. S. (2020). Steven-Prasetio-2020-stres-js-perf.
Hilamaya, M. P., Mursito, B., & Sarsono, S. (2021). Employee performance is reviewed from leadership style, motivation, job satisfaction and work environment. International Journal of Economics, Business and Accounting Research, 5.
Hoboubi, N., Choobineh, A., Kamari Ghanavati, F., Keshavarzi, S., & Akbar Hosseini, A. (2017). The impact of job stress and job satisfaction on workforce productivity in an Iranian petrochemical industry. Safety and Health at Work, 8(1), 67–71. https://doi.org/10.1016/j.shaw.2016.07.002
Irma, A., & Yusuf, M. (2020). Pengaruh lingkungan kerja terhadap kepuasan kerja pegawai. Jurnal Manajemen, 12(2), 253–258.
Kadek Ita Lestari, N. (2023). Peran kepuasan kerja dalam memediasi pengaruh lingkungan kerja terhadap kinerja karyawan PDAM Tirta Mangutama Badung. 3(2).
Kreitner, R., & Kinicki, A. (2005). Organizational behavior.
Lestary, L., & Harmon, D. (2017). Pengaruh lingkungan kerja terhadap kinerja karyawan. Jurnal Riset Bisnis & Investasi, 3(2).
Ludin, I., Mukti, S., & Rohman, I. S. (2023). Pengaruh kompensasi dan disiplin kerja terhadap kinerja pegawai. Value: Journal of Management and Business, 8(1), 11–26.
Maya Silviani, Rahim, A. R., & Rasulong, I. (2019). Pengaruh pengalaman dan lingkungan kerja terhadap kinerja pegawai pada kantor BPKD Kabupaten Takalar.
Narayanan, L., Menon, S., & Spector, P. E. (1999). Stress and emotion.
Natalia. (2019). Pengaruh motivasi kerja, kepuasan kerja, dan disiplin kerja terhadap kinerja karyawan pada divisi penjualan PT Rembaka, 7(1).
Nazera, F., Suan, W. L., Dass, M., Beng, K., Anthony, K., & Daniel, C. (2024). The influence of the working environment on job satisfaction in private banks of Malaysia. J.Bio.Sc, 6(6), 6112–6121. https://doi.org/10.33472/afjbs.6.6.2024.6112-6121
Prasetyo, E. T. (2019). Pengaruh disiplin kerja dan kepuasan kerja terhadap kinerja karyawan. Jurnal Inspirasi Bisnis dan Manajemen, 3(1).
Prawira, I. G. A. G. Y., & Suwandana, I. G. M. (2019). Peran kepuasan kerja memediasi pengaruh stres kerja terhadap kinerja karyawan housekeeping department Fave Hotel. E-Jurnal Manajemen Universitas Udayana, 8(8), 5060. https://doi.org/10.24843/EJMUNUD.2019.V08.I08.P13
Puspitawati, N. M. D., & Atmaja, N. P. C. D. (2021). How job stress affect job satisfaction and employee performance in four-star hotels. International Journal of Applied Business and International Management, 6(2), 25–32. https://doi.org/10.32535/ijabim.v6i2.1168
Putri, T. F., & Rambe, M. F. (2022). Peran kepuasan kerja dalam memediasi pengaruh lingkungan kerja dan pengembangan karir terhadap kinerja pegawai. Jesya, 5(2), 1348–1363. https://doi.org/10.36778/jesya.v5i2.738
Roster, C. A., & Ferrari, J. R. (2020). Does work stress lead to office clutter, and how? Environment and Behavior, 52(9), 923–944. https://doi.org/10.1177/0013916518823041
Saputra, A. A. (2021). Pengaruh kompensasi, lingkungan kerja dan beban kerja terhadap kepuasan kerja karyawan. Technomedia Journal, 7(1), 68–77. https://doi.org/10.33050/tmj.v7i1.1755
Sedarmayanti. (2011). Membangun dan mengembangkan kepemimpinan serta meningkatkan kinerja untuk meraih keberhasilan. PT Refika Aditama.
Setyo Widodo, D. (2014). Influence of leadership and work environment to job satisfaction and impact to employee performance. Journal of Economics and Sustainable Development, 5(26).
Singh, M. M., Amiril, M., & Sabbarwal, S. (2019). Role of job stress on job satisfaction. International Journal of Management Studies, 6(4), 57–60. https://doi.org/10.18843/ijms/v6i4/08
Siringoringo, L., Rijal, S., Rajab, A., & Sarjana STIEM Bongaya Makassar, P. (2022). Kepemimpinan, komunikasi, lingkungan kerja dan motivasi: Sebuah studi tentang kinerja kerja karyawan. Yume: Journal of Management, 5(3), 273–281. https://doi.org/10.37531/yume.vxix.546
Sopian, S. (2024). Pengaruh lingkungan kerja terhadap kepuasan kerja karyawan pada rumah sakit di Jakarta. Jurnal Minfo Polgan, 12(2), 2793–2798. https://doi.org/10.33395/jmp.v12i2.13392
Stacciarini, T. S. G., & Pace, A. E. (2017). Confirmatory factor analysis of the appraisal of self-care agency scale–revised. Revista Latino-Americana de Enfermagem, 25. https://doi.org/10.1590/1518-8345.1378.2856
Sule, E. T., & Priansa, D. J. (2018). Kepemimpinan dan perilaku organisasi: Membangun organisasi unggul di era perubahan.
Suryawan, I. N., & Salsabilla, A. (2022). Pengaruh kepuasan kerja, disiplin kerja dan motivasi kerja terhadap kinerja karyawan. Aksara: Jurnal Ilmu Pendidikan Nonformal, 8(1), 137–146. https://doi.org/10.37905/aksara.8.1.137-146.2022
Sutrisno, S., Herdiyanti, Asir, M., Yusuf, M., & Ardianto, R. (2022). Dampak kompensasi, motivasi dan kepuasan kerja terhadap kinerja karyawan di perusahaan: Review literature. Management Studies and Entrepreneurship Journal, 3(6), 3476–3482.
Tabouli. (2016). Employee performance scale: Using CFA on Jumhouria Bank in Libya. International Journal of Science and Research, 5(6), 735–739. https://doi.org/10.21275/v5i6.NOV164278
Tomy Sun Siagian, & Hazmanan Khair. (2018). Pengaruh gaya kepemimpinan dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening.
Sekaran, U. (2017). An easy way to help students learn, collaborate, and grow.
Vijayan, S. (2018). Impact of job stress on employees’ job performance in Aavin, Coimbatore.
Wartono, T. (2017). Pengaruh stres kerja terhadap kinerja karyawan (Studi pada karyawan majalah Mother and Baby).
Widarko, A., & Anwarodin, M. K. (2022). Work motivation and organizational culture on work performance: Organizational citizenship behavior (OCB) as mediating variable. Golden Ratio of Human Resource Management, 2(2), 123–138. https://doi.org/10.52970/grhrm.v2i2.207
Yulistria, R., & Handayani, E. P. (2022). Pengaruh lingkungan kerja terhadap kepuasan karyawan pada PT Ekspressindo Jakarta. Swabumi, 10(2), 121–131.
Yusnani, E., & Poerwita Sary, F. (2019). Pengaruh stres kerja terhadap kepuasan kerja pada karyawan Dinas Koperasi dan Usaha Kecil Provinsi Jawa Barat.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 JURNAL EKONOMI BISNIS DAN MANAJEMEN
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
