ANANDA DIMAS PUTRA; NOVIE NOORDIANA RACHMA YULIA; SURYATI EKO PUTRO. Pengaruh Kualitas Layanan dan Distribusi Barang terhadap Kepuasan Pelanggan di PT Kapedi Samudera Jaya Surabaya. JURNAL EKONOMI BISNIS DAN MANAJEMEN, [S. l.], v. 4, n. 4, p. 418–429, 2026. DOI: 10.59024/jise.v4i4.2700. Disponível em: https://jurnal.alimspublishing.co.id/index.php/JISE/article/view/2700. Acesso em: 31 oct. 2026.